Our Team
Chris Burns, Founder
Before starting Mend, our founder spent 25 years working, as both a consultant and a senior marketing executive, for organizations that were at an inflection point in their growth trajectory.
While a marketer by training, his remit was often as much about business transformation as it was marketing and included everything from product and brand positioning to operational effectiveness to cultural alignment. During this time he realized that successful growth was as much about building an organizational aptitude for understanding markets and customers and adjusting the business to respond to those needs, as it was about the quality of an individual sales or marketing effort.
It was through this realization that the idea for Mend was born.
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Dionne Braddix, Lead Operating Partner
Dionne joined Mend in 2024 as its first Operating Partner and brings a unique perspective built over two decades of marketing and communications expertise that spans the newsroom to Capitol Hill; hospitals to the Fortune 50.
Dionne began her career in print journalism before becoming a Legislative Correspondent in the United States Senate, where she was focused on communicating complex policy positions across issues such as healthcare, the environment, and anti‐trust matters. With a passion for creating social change through the art and science of marketing, Dionne transitioned to the private sector to help companies identify their unique source of differentiation.
Dionne has worked with some of the world’s biggest brands to create powerful and resonant strategies that advanced growth through entering new markets, repositioning within existing markets, and strengthening overall go to market strategy.
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Our Partners
When an engagement calls for it, Mend will create a project team with trusted colleagues who provide expertise and experience across a wide spectrum of marketing and growth-related needs, including web design, visual design, business process optimization, product pricing & margin enhancement, financial planning & analysis, and project/program management.
As a result, Mend has the benefit of a multi-faceted consultancy while retaining the intimacy – and price point – of an independent consultant.
Some of our core strategic partners are:
